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Somerville Cambridge Elder Services Corp

Location: SomervilleMA 02143 Document ID: AC321-46AD Posted on: 2018-08-1708/17/2018 Job Type: Regular

Job Schedule:Full-time
2018-09-16
 

Age Info I&R Resource Specialist

Age Info I&R Resource Specialist

The I&R Resource Specialist is part of the Aging Information Services Team. Providing telephone consultations, education, and referrals to older adults, persons with disabilities, their families and caregivers, and professionals in the community. The Resource Specialist is an expert on all community services and able to provide information, education and assessment of callers for program and service eligibility. The Resource Specialist is a critical member of the Aging Information Services Team and works collaboratively with team members and others agency staff to access concrete resources for callers and consumers. The schedule for this position is Monday to Friday, 9am-5pm during which time the I&R Resource Specialist will be answering the on-call phone in conjunction with another team member.

Qualifications/Basic Job Requirements:
1. Associate's degree in Human Services, or related field required. Bachelor's degree in Human Services, Social Work, or related field preferred.
2. Experience with telephone information and referral, assessment and problem solving preferred. Must be able to work with complex calls in a professional manner to bring about resolution of problems.
3. Sensitivity to the issues older adults and persons with disabilities experience, and commitment to maintaining clients at home with dignity.
4. Bilingual in Spanish, Portuguese, or Haitian Creole preferred, but not required.

Somerville-Cambridge Elder Services offers an excellent benefits package including medical, dental, short & long term disability, life insurance, 401(k) with agency contribution, flexible spending account, employee assistance program, 24 days of accrued earned leave, a 35-hour work week and 13 paid holidays.

Compensation: High $30's - Low $40's

Somerville-Cambridge Elder Services is a private, non-profit organization dedicated to assessing, addressing and advocating for the needs of people 60 and older in the cities of Somerville and Cambridge.
Please send cover letter and resume to: HR, Somerville-Cambridge Elder Services, 61 Medford Street, Somerville, MA 02143 Fax: 617-628-1085 Please no phone calls.
 

 
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