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Fotronic CorporationLocation: Melrose, MA 02176 Document ID: AB172-5PZM Posted on: 2017-05-0405/04/2017 Job Type: Regular
Sales Order Processor / Customer Service
This position will coordinate a variety of functions to support ecommerce and/or Acoount Manager sales order processing and customer service.
Primary activities are sales order data entry, sales order fulfillment management, customer service, assisting Account Managers with quotations, follow-ups, etc.
** Ability to multitask in a fastpaced environment is a must **
Duties and Responsibilities:
- Receive, enter, process and manage sales orders through fulfillment.
- Assist Account Managers with quotations and follow-ups.
- Communicate with suppliers regarding product issues related to order fulfillment.
- Investigate and correct sales orders, supplier and delivery discrepancies.
- Excellent verbal and written communication skills.
- Strong computer skills including Word and Outlook.
- The ability to effectively interact with customers.
- Experience with order fulfillment in an ecommerce environment a plus.
Located in Melrose. The Oak Grove T station is nearby.
Fotronic Corporation offers competitive salaries and benefits including comprehensive medical and dental insurance, 401(k) with generous company match, and more.
compensation commensurate with experience, state salary requirement in response