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Fotronic Corporation

Location: MelroseMA 02176 Document ID: AB172-5PZM Posted on: 2017-05-0405/04/2017 Job Type: Regular

Job Schedule:Full-time
2017-06-03
 

Sales Order Processor / Customer Service

This position will coordinate a variety of functions to support ecommerce and/or Acoount Manager sales order processing and customer service.

Primary activities are sales order data entry, sales order fulfillment management, customer service, assisting Account Managers with quotations, follow-ups, etc.

** Ability to multitask in a fastpaced environment is a must **

Duties and Responsibilities:

  • Receive, enter, process and manage sales orders through fulfillment.
  • Assist Account Managers with quotations and follow-ups.
  • Communicate with suppliers regarding product issues related to order fulfillment.
  • Investigate and correct sales orders, supplier and delivery discrepancies.

Minimum Requirements:

  • Excellent verbal and written communication skills.
  • Strong computer skills including Word and Outlook.
  • The ability to effectively interact with customers.
  • Experience with order fulfillment in an ecommerce environment a plus.

Location:

Located in Melrose. The Oak Grove T station is nearby.

Benefits:

Fotronic Corporation offers competitive salaries and benefits including comprehensive medical and dental insurance, 401(k) with generous company match, and more.

compensation commensurate with experience, state salary requirement in response

     
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