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citizenM Hotels

Location: BostonMA 02114 Document ID: AD191-38BR Posted on: 2019-05-1705/17/2019 Job Type: Regular

Job Schedule:Full-time
Minimum Education: Not Specified2019-06-16

night ambassador - citizenM Boston

citizenM is a hotel providing affordable luxury for the mobile citizens of the world. With style that'll knock your socks off, we offer citizens a real home away from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design driven and cost conscious.

We currently have hotels in Amsterdam, London, Glasgow, New York and Paris, with more to come in Europe the USA and Asia. We are proud to have put the hospitality back into the hospitality industry, and have received numerous awards for our groundbreaking approach.

As an ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests! This means that you primarily and regularly perform, and/or assist in performing, personal service to our guests. 

your main tasks are:

greeting and welcoming our guests to the world of citizenM
help our guests at check-in / check-out kiosk
work with our Property Management System
serve a signature sandwich, salad or warm dish
prepare and serve a super coffee and delicious cocktail
maintain the lobby, canteenM and food displays
re-stock canteenM
guarantee the quality of food & beverage as well as excellent food & beverage service
talk and listen to our guests, and inform them about the hotel and also of the city, including the best places to be, eat, shop or club
inform our guests on worldly goods and other citizenM gear available at the hotel gift shop

are fluent in English
can multi-task
do not need to have specific hotel experience
love to meet and greet different people
are passionate about the things you're doing

offer you a mobile job, never dull or standard
offer you a special training program and a personal development plan
reward you for good performance
give you an exclusive citizenM outfit
your shift:

Fulltime:  11:00PM - 7:00AM