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Bay Cove Human Services

Location: BostonMA 02114 Document ID: AF435-2PFD Posted on: 2021-11-0411/04/2021 Job Type: Regular

Job Schedule:Full-time
Minimum Education: Masters2021-12-04

Clinical Case Manager Supervisor - Best Boston CCS

Req #723
Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

The CCS Clinical Case Manager Supervisor provides modeling and supervision to the CCS Case Management team regarding the implementation of clinical interventions as well as person centered treatment and disposition planning for clients on the unit. The CCS Clinical Case Manager Supervisor carries a small caseload based on unit census and provides direct clinical interventions with clients. The CCS Clinical Case Manager Supervisor contributes to Bay Cove’s mission by partnering with CCS service recipients to work towards their personal goals in order to achieve greater stability and improved quality of life. This is an exempt position.

Supervisory Responsibilities:

  • Case Managers
  • At the discretion of the Director of Crisis Stabilization and Respite Services

Essential Functions of Position:

  • Functions as part of the CCS leadership team contributing to the overall functioning of the CCS by sharing in the administrative responsibilities, including the MHW/CM monthly schedule, and participates in providing on-call coverage for the CCS unit on a rotating basis as assigned.
  • Hires, trains, supervises, and evaluates the Case Managers, overseeing their provision of direct care to clients of the CCS including conducting admission, treatment planning, running groups, case management, and discharge planning.
  • Provides orientation, education and training to Mental Health Workers.
  • Knowledgeably incorporates person centered and evidence based practices and philosophies into engagement strategies, treatment planning and the selection of interventions based on each client’s assessed readiness and expressed interest in order to support long-term recovery
  • Oversees the delivery of therapeutic groups as leader, co-leader, or observer and ensures that the unit follows the daily schedule of program activities, client meetings, and groups
  • Provides unit coverage as needed
  • Utilizes recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals
  • Participation in daily rounds with a multidisciplinary team and organizes follow up of identified issues for the unit and for the individual clients.
  • Ensures safety protocols are routinely reviewed and followed consistently by staff and ensures safety of clients through provision of as needed 1:1 supervision, conducting and documenting checks, proactively addressing escalating behaviors
  • Maintains effective working relationships with insurers, building campus police, Department of Mental Health, Boston Medical Center, Boston Emergency Services Team, local community resources and treatment/rehabilitation programs throughout the Greater Boston community.
  • Performs all other duties and projects as assigned by the supervisor

Requirements for the Position:

  • Master’s degree in social work, psychology, counseling or a related field required.
  • LICSW, LMHC, LMFT or other behavioral health category which qualifies as an Independently Licensed Practitioner of the Healing Arts required.
  • At least three years of experience providing services to adults with mental health challenges.
  • At least one year of supervisory and management experience.
  • Demonstrated expertise in team building and facilitating group processes.
  • Flexibility to work evenings and weekends on an as needed basis.
  • Professional writing and verbal communications skills.
  • High degree of personal organization, attention to detail, and time management skills.
  • Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
  • CPR and First Aid certification required within 3 months of hire.
  • Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed.
  • Use of personal cellular telephone for work communication.
  • Valid driver's license preferred.
  • Bilingual candidates are encouraged to apply, pay differential offered for candidates with fluency in certain essential languages. A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Mission Traits:

  • Utilizes a flexible and responsible work style that meets evolving needs of the agency.
  • Works with integrity and respects the dignity and value of all individuals.
  • Exhibits mission through job knowledge, pride in work role, and advocacy.
  • Promotes diversity and inclusion of all individuals.
  • Works in a collaborative, compassionate manner with stakeholder/ partners