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1Clinical Care Partner - Health H
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

The Clinical Care Partner acts as a liaison between the health insurer, Commonwealth Care Alliance, community providers, and Bay Cove staff. The Clinical Care Partner coordinates all aspects of medical and psychiatric care for those receiving services from Bay Cove Human Services that are enrolled in CCA's One Care Plan; coordinates and facilitates Interdisciplinary Care Team (ICT) meetings and other activities of the ICT; participates in the Initial Health Needs Assessments of each member; facilitates the development of an Integrated Care Plan (ICP) for each member; educates people about CCA One Care program benefits, services and supports; provides assessments as needed; coaches self-management skills as needed; and facilitates access to community services. The Clinical Care Partner collaborates with CCAs Clinical Team and Bay Cove in order to maximize the goal of medical and psychiatric care integration for clients. As the driver of the Interdisciplinary Care Team ICT), the Clinical Care Partner provides the highest quality and continuity of care for members. This is an exempt position.



Supervisory Responsibilities: No direct supervisees.

Essential Functions of Position:

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

The Clinical Care Partner partners with both the Clinical team of CCA and contracted Partners in the provision of intensive case management and coordination for clients with complex needs.

* Conducts assessments of clinical health risk and needs, as well as of clients' strengths, preferences and preferred family and community supports and develops member directed care plan which is then documented into CCA's care management platforms (Altruista's Guiding care and eCW);

* Directs the planning, coordination, implementation, monitoring and review of the member's care plans, including health care strategies;

* Offers the services of an LTSS Coordinator, and arranges for LTSS Coordinator participation in the assessment, care planning and ongoing Interdisciplinary Care Team (ICT) activities. Facilitates the effective functioning of the Interdisciplinary Care Team (ICT), including coordinating meetings, facilitating communication and documentation;

* Collaborate closely with PCP and other Providers including, but not limited to community resources, and ensure appropriate referrals based on level of care needed to optimize outcomes and minimize risk;

* Reviews and monitors ICPs and accompanying strategies developed by the team.

* Effectively communicates any proposed changes in services, hospitalizations, medication changes, transitions of care, crisis intervention, and changes in patient level to all ICT members.

* Obtains required prior authorization from CCA;

* Provides coaching and support to clients as needed.

* Educates members about program benefits, services and community supports and services.

* Follows up within 48 hours of a member's admission to an acute medical or psychiatric hospital, and coordinates with member and hospital staff to facilitate hospital discharges.

* Supports safe transitions for members moving between care settings, including but not limited to hospital to home, hospital to rehabilitation settings, rehabilitation settings to home, hospital to shelters, substance abuse treatment programs to community residence programs;

* Conducts medication review and reconciliation.

* Ensures timely information exchange, coordination and integration of care;

* Maintains frequent member contact, as indicated.

Requirements for the position:

* LICSW, LCSW or Registered Nurse licensed in the Commonwealth of Massachusetts.

* Experience working with people with psychiatric disability, co-occurring disorders and complex medical needs preferred.

* Minimum of 2 years clinical and case management experienced preferred.

* Effective skills in managing, teaching, negotiating, and collaborating with multidisciplinary teams and member/family focus.

* Strong time management skills.

* Excellent written and oral communication skills.

* Familiarity with EMR and electronic data collection systems such as eCW and Altruista's Guiding Care

* Strong organizational skills.

* Knowledge of trauma-informed and culturally competent services

* Sensitivity to the cultural, religious, ethnic, disability and gender issues

* Skills and competence to establish supportive trusting relationships with members

* Knowledge of empowerment and self-advocacy techniques

* Knowledge of available community health and mental health services and resources

* Knowledge of formal and informal assessment practices

* Ability to triage/balance competing priorities

* Ability to make independent judgments and decisions

* Ability to work in a professional and confidential capacity

* Knowledge of personal computer applications and equipment

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Personal Characteristics:

* Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.

* Ability to function as an effective change agent.

* Ability to negotiate and resolve differences

* Ability to function under pressure in a fast paced human service environment.

* Ability to be flexible, open and responsive to ongoing industry changes.

* Ability to articulate and communicate Bay Cove's mission and strategic direction in a consistent and enthusiastic manner.

Ability

* Ability to effectively represent the Agency in a variety of circumstances and forums.

Ability

* Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Physical Requirements

* Ability to lift up to 50 pounds, to stoop, kneel, crouch, or crawl and to reach with hands and arms

Other Qualifications:

Driving Requirements:

Driving is a requirement for this position using a personal vehicle. You must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Applicants must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

2Clinical Program Director -MHSA
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Supervisory Responsibilities: Supervision of 2 FTE Housing Support Case Managers



Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

The Journey to Success (JTS) program has a long history of serving formerly chronic homeless individuals who are under the influence of alcohol or other substances and those who, due to their mental health and/or substance use, exhibit behaviors that often create barriers to accessing and retaining permanent supportive housing. The JTS Program provides low threshold housing services in a manner that addresses the specific needs of the individuals through engagement in care and assessment of needs with the goal of sustaining safe and affordable permanent housing. The Clinical Program Director assures that the program adheres to the service delivery model and supplies timely and efficient data on service delivery. It is the commitment of the program that tenants of the JTS Program are served with dignity and respect and that each individual's service delivery is tailored to optimal interventions based on their history and preference. The Clinical Program Director supports this commitment through their leadership, direction, and sound management of the program. This is an exempt position.

The Clinical Program Director will have a variety of roles and responsibilities within the JTS program including but not limited to supervising case managers and managing a caseload of tenants, providing clinical feedback and consultation to staff regarding clients that have complex mental health needs, care coordination for clients with complex mental health needs, interfacing with other service providers that work with JTS tenants, crisis intervention and de-escalation.

The Clinical Program Director assesses each person's needs for services and engages in follow up that best ensures their safety and well-being. S/he facilitates the person's engagement or re-engagement in behavioral health services through referral to community based services that are consonant with the person's needs and preferences.

Essential Functions of Position:

* Assures that the program adheres to the service delivery contractual agreements and Bay Cove Human Services policies and procedures.

* Develops and/or monitors processes for tracking service utilization, including case management notes and referrals.

* Collaborates with Bay Cove IT Department, (Homeless Management Information Systems) HMIS Coordinator and program staff to maintain the program's electronic records management system, assuring for accurate documentation of JTS services, storage and maintenance of clients' records in accordance with contract requirements.

* Works closely with community providers and the program's staff to assure safe and appropriate treatment/services for JTS tenants.

* Leads the program management team to plan, outline, organize, monitor and report on goals, objectives and outcomes for the program.

* Serves as a representative in contacts with program's funding entities and other community partners.

* Model for providing services in a low-threshold shelter setting.

* Responsible for ensuring the program's adherence to relevant federal and state policies.

* May perform other duties as assigned.

Requirements for the position:

* Minimum 2 years of experience in human services or a related field with experience with adults with major mental illness and crisis intervention.

* Must have a Master's degree in social work, psychology, or related field.

* Must be able to obtain licensure (LMHC, LCSW, LICSW) within the first year of employment.

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Other Qualifications:

* Licensure preferred.

* Crisis intervention and de-escalation training preferred.

* Bilingual/bicultural preferred.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

3Clinician - Outpatient Therapist
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Schedule: Fee for service; part time

Salary: TBD



Mission Statement:

Our Mission is to provide high-quality services to children and adults who face the life-long challenges of mental illness, drug and alcohol dependency, and developmental disabilities. We will accomplish this mission by providing effective and compassionate services and through advocacy and leadership.

Job Summary:

Outpatient Clinicians provide counseling and psycho-therapy services to clients of the mental health clinics. These services include assessments; treatment, case documentation, discharge planning, and ordination of care with other care providers, family and other involved individuals or service providers as appropriate. Clinicians work within the context of a multi-disciplinary team in the clinic.

Supervisory Responsibilities:

* None

Essential Functions of Position:

* Screen, evaluate and treat adult clients assigned by the Outpatient Service Director or the Clinic Coordinator. Modalities of treatment include, but are not limited to, psycho-therapy/counseling with individuals, groups, couples, and families.

* If assigned, with the assistance of an interpreter facilitate therapy groups with non-English speaking populations (i.e. Vietnamese, Cape Verdean, Haitian, etc.)

* Maintain updated clinical records of individual or group clients in a timely fashion and as specified by the policies and procedures of the clinic and by standards of regulatory and funding agencies. This includes but is not restricted to a comprehensive initial assessment, Individual Action Plans (treatment plans), progress notes, and discharge summaries when applicable.

* Coordinate treatment with other involved parties as appropriate, i.e. other psychiatric and/or medical treaters (PCP), other service providers, significant client supports, etc.

* Be a participating member of the multi-disciplinary team at the clinic by participating in- if requested by Clinic Director - staff meetings, clinical case reviews, case conferences, etc.

* Attend all trainings required by Bay Cove Human Services and/or the Clinic.

* Comply with productivity standards as established by the clinic director/agency. Minimum of at least 6.5 billable hours weekly is required for an 8 hour position, unless otherwise determined by clinic director/ agency.

* Maintain professional licensure and professional competency by attending educational and professional activities such as conferences, seminars, training etc… pertinent to the population served and the clinical work conducted.

* Participate in the clinic's effort to meet Quality Improvement Plan (QIP) goals and other treatment initiatives.

* Provide coverage for other therapists if needed and assigned to cover by Outpatient Services Director.

Qualifications:

* Currently licensed in the State of Massachusetts as a LICSW, LCSW, or LMHC

* Excellent writing and oral communication skills

* Possess competency with time management and organization skills. Ability to be detail oriented.

* Some proficiency in computer skills. Ability to be proficient in utilizing Electronic Medical Records.

* Preferred experience in working with the severely and persistently mentally ill, the elder, and/or the culturally diverse populations

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Personal Characteristics:

* Ability to work collaboratively as a member of multi-disciplinary and cross-functional teams.

* Ability to function as an effective change agent.

* Ability to negotiate and resolve differences.

* Ability to function under pressure in a fast paced human service environment.

* Ability to be flexible, open and responsive to ongoing industry changes.

* Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

* Ability to be self-directed.

* Ability to articulate and communicate Bay Cove's mission and strategic direction in a consistent and enthusiastic manner to departmental staff.

* Ability to interact with and communicate with all contacts with the highest level of respect, clarity, precision and good will.

* Ability to maintain standards of confidentiality as required by professional ethics and state/ federal law.

* Ability to utilize clinical and administrative supervision constructively with the aim of bettering the therapeutic relationship and overall success of fulfilling the activities and requirements for the position.

Training Requirements:

* Confidentiality

* Ethics/Boundaries

* Rights

* Fire & Personal Safety

* Infectious Diseases

* Sexual Harassment

* Diversity

* Incident Reporting

* Additionally, outpatient therapists are required to fulfill the requirements to maintain their license, which includes a minimum of 30 CEUs every two years.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

4Clubhouse Worker - Center Club
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Rate - $21.00/hr.



Job Summary:

Improving the quality of the lives of individuals and their families who face the challenges of developmental disabilities, aging, mental illness, and drug and alcohol addiction. We will accomplish this mission by providing effective and compassionate services and through advocacy and leadership.

The Clubhouse Worker supports this mission performing the following tasks:

* Facilitate work unit.

* Provide job coaching services for members involved in all types of employment: Transitional, Supported, and Independent.

* Facilitate discussion groups, and outings.

* Function as key staff members.

Supervisory Responsibilities:

* None

Requirements for the position:

* Bachelor's degree, preferably in human services, and at least one year's experience working with adults with psychiatric disabilities.

* Ability to relate to individuals who possess a wide range of abilities and skills.

* Ability to relate to groups of all sizes.

* Ability to relate to a diverse membership in a manner that respects individual's human dignity.

* Excellent interpersonal skills.

* Excellent communication skills.

* Strong team player.

* Ability to juggle multiple priorities, and good judgment.

* Computer Skills.

* Valid driver's license and safe driving record.

* An acceptable CORI.

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Essential Functions of Position:

* Work side by side with club members in work units.

* Train club members in the use of unit equipment.

* Provide job coaching.

* Assist club members to negotiate Social Security entitlements.

* Function as a key staff member for assigned members.

* Complete rehabilitation plans for assigned club members.

* Maintain contact with members, providers.

* Provide supportive and crisis counseling.

* Write progress notes and incident reports.

* Facilitate other work unit as needed.

* Facilitate discussion groups, and outings.

* Provide outreach services to club members.

* Complete outreach log for DMH Contracting Reports.

* Assist with maintenance of physical plant.

* Drive agency van when needed.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

5Clubhouse Worker - Transitions o
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Rate - $21.00/hr.

Schedule - 40 hours 9a-5p Monday through Friday

Job Summary:

Improving the quality of the lives of individuals and their families who face the challenges of developmental disabilities, aging, mental illness, and drug and alcohol addiction. We will accomplish this mission by providing effective and compassionate services and through advocacy and leadership.

The Clubhouse Worker supports this mission performing the following tasks:

* Facilitate Food Services work unit.

* Provide job coaching services for members involved in all types of employment: Transitional, Supported, and Independent.

* Facilitate Food Services discussion groups, and outings.

* Function as key staff members.

Supervisory Responsibilities:

* None

Requirements for the position:

* Bachelor's degree, preferably in human services, and at least one year's experience working with adults with psychiatric disabilities.

* Ability to relate to individuals who possess a wide range of abilities and skills.

* Ability to relate to groups of all sizes.

* Ability to relate to a diverse membership in a manner that respects individual's human dignity.

* Excellent interpersonal skills.

* Excellent communication skills.

* Strong team player.

* Ability to juggle multiple priorities, and good judgment.

* Computer Skills.

* Valid driver's license and safe driving record.

* An acceptable CORI.

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Essential Functions of Position:

* Work side by side with club members in work units.

* Train club members in the use of unit equipment.

* Provide job coaching.

* Assist club members to negotiate Social Security entitlements.

* Function as a key staff member for assigned members.

* Complete rehabilitation plans for assigned club members.

* Maintain contact with members, providers.

* Provide supportive and crisis counseling.

* Write progress notes and incident reports.

* Facilitate other work unit as needed.

* Facilitate discussion groups, and outings.

* Provide outreach services to club members.

* Complete outreach log for DMH Contracting Reports.

* Assist with maintenance of physical plant.

* Drive agency van when needed.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

6Lead Clinician - PACT •Sign-on B
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

After the first 6 months, receive a bonus of $2,000

After the first 12 months, receive a bonus of $2,000



Schedule: Monday- Friday 8am-4pm with rotating evening and weekend coverage. On call phone coverage.

Salary: $60,000 + $4,000 sign-on bonus

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary: As a member of the PACT multidisciplinary team you support this mission by carrying out rehabilitation and support functions, by assisting in treatment, substance abuse services, education support, consultation to families, and crisis intervention under the clinical supervision of PACT leadership. Additionally, as a team clinician you will be designated to take on a specialized role based on the needs of the team. This is an exempt position.

Supervisory Responsibilities:

As designated by the Team Leader

Essential Functions of Position:

Lead Role Functions

* Collaborate with the Team Leader to coordinate engagement, assessment, and treatment planning processes for all individuals admitted to the PACT team.

* Collaborate with the Team Leader to ensure completion of the Critical Needs Assessment and the Critical Needs Plan at the time of admission.

* Coordinate the completion of the Comprehensive Assessment for each Person Served by 1) ensuring releases are obtained, 2) assigning appropriate trained team members to complete each section, 3) assisting assigned Individual Treatment Team (ITT) members with scheduling Persons Served/family member interviews, 4) tracking he ongoing ACA process, and 5) working with the assigned Primary Care Manager to complete the clinical formulation and to identify the prioritized assessed needs.

* Coordinate the treatment planning process and timely completion of all treatment planning documentation by 1) coordinating the scheduling of the treatment planning meeting, 2) facilitating treatment planning meetings as needed, 4) assisting in the identification of appropriate goals and objectives, 5) coaching staff to complete IAPs and reviews as scheduled before the deadlines, and 6) ensuring the communication of new interventions to the team and documentation of said interventions in the cardex.

* Provide expertise to the team regarding therapeutic skills and interventions, as well as clinical documentation skills, in the form of individual and group training as needed.

* Engage in individual, group, and family therapy according to assessed needs.

* In the absence of the Team Leader, assume program leadership including facilitation of the Daily Organizational Meeting, support of the daily Shift

* Manager in problem solving when issues arise, coordinating communication with the PACT Psychiatrist when not on-site, and facilitation team clinical discussions and treatment planning processes.

* Provide on-call coverage on a rotating basis for crisis intervention and for staff supervision and consultation.

Team Role Functions

* Serve as Primary Care Manager for assigned Persons served by coordinating and monitoring the activities of the Individual Treatment Team (ITT), by assuming responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in conjunction with the Person Served and the ITT.

* Conduct, or contribute to, the comprehensive assessment of Persons Served.

* Provide treatment and rehabilitation services to all persons served by the team including skills training and support in all areas of functioning including: symptom management, coping skills, substance abuse, vocational and educational, housing, activities of daily living, benefits counseling, money management, public transportation, appointment attendance, social and recreational, etc.

* Collaborate with natural supports and extended support networks as requested by Persons Served.

* Participate in and contribute to daily organizational meetings and treatment planning meetings.

* Contribute to the overall functioning of the PACT team by sharing in the administrative responsibilities of shift management, weekend coverage, and on-call coverage on a rotating basis as assigned.

* Provide crisis assessment, prevention, and needed intervention during the work day and while on-call on nights and weekends as scheduled.

* Complete all required documentation including ACAs, IAPs, service notes, incident reports, and outcomes reporting.

Requirements for the position:

* A Master's Degree in Psychology, Social Work, Rehabilitation or related area required.

* Valid LICSW, LCSW, LMHC, or other behavioral health category which qualifies as a Licensed Practitioner of the Healing Arts.

* At least two years of experience working with individuals diagnosed with severe and persistent mental health issues or similar human service needs.

* Demonstrated expertise in conducting assessments and developing and documenting treatment plans.

* Experience providing clinical supervision.

* Professional writing and oral communications skills.

* Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.

* High degree of personal organization, attention to detail, and time management skills.

* Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.

* Use of personal cellular telephone for work communication.

* Ability to climb stairs and carry up to 40 pounds.

* Valid driver's license and use of one's personal vehicle.

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Personal Characteristics:

* Strong commitment to the belief that all individuals encountered should be treated with dignity and respect, regardless of any individual factors, and willingness to contribute to a community that embodies this belief.

* Ability to communicate the pride that one takes in one's own work and the work accomplished by Bay Cove to others, both within the agency and externally.

* Ability to provide services in a competent, professional, and responsible manner that ensures the integrity of the agency.

* Demonstrated flexible and responsive work-style that meets the evolving needs of the agency.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

7Nurse - PACT - Lead •Sign-on Bon
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Sign on bonus

2k for LPNs (After the first 6 months, receive a bonus of $1,000, After the first 6 months, receive a bonus of $1,000)

3k for RNs (After the first 6 months, receive a bonus of $1,500, After the first 6 months, receive a bonus of $1,500)

4k for Nurse Managers (After the first 6 months, receive a bonus of $2,000, After the first 6 months, receive a bonus of $2,000)

Nursing Role:

* Manage the medication system, administer, and document medication treatment including filling prescription orders, sorting and preparing medication delivery packets, managing IM injection schedules and administering IM medications, and ensuring that the Medication Administration Record (MAR) and all other documentation related to medications is accurate and up-to-date.

* Screen and monitor Persons Served for medical problems/side effects including conducting regular screening for medical conditions and side effects of medications (e.g., screening for metabolic syndrome for Persons Served taking atypical antipsychotics, and/or completing the abnormal involuntary movement scale (AIMS) assessment) and consistently monitoring existing medical conditions (e.g., blood glucose levels in diabetic Persons Served).

* Communicate and coordinate services with the other medical providers by regularly contacting inpatient and outpatient medical and psychiatric care providers who are treating Persons Served either when a Person Served is hospitalized or when they have an outpatient medical appointment

* Prepare, distribute, collect, review, and upload health communication forms to relay and receive information from outpatient health providers and receive, review, and upload discharge summaries from inpatient providers.

* Engage in health promotion, prevention and education activities, such as assessing for risky behaviors (e.g., unsafe sex) and carrying out interventions intended to influence behavior change, assessing and intervening on health/medical risk factors or conditions (e.g., providing education and monitoring of diets specific to diabetic needs or to prevent and address obesity, hypertension and high cholesterol), tracking all age-related and family history health screens (e.g., a colonoscopy at age 50, prostate exam for men at age 50 or earlier if African-American or a family history; a mammogram for women at age 40), engaging in strategies to reduce tobacco use, assessing wellness/health management skills, and collaboratively working with the team on developing a wellness management plan or strategy.

* Educate other PACT team members either formally (e.g., cross-training) or informally (in the daily team meeting) to help them monitor psychiatric symptoms and medication side effects and train staff on safe medication delivery practices.

* Assist Persons Served to develop strategies to maximize the taking of medications as prescribed (e.g., behavioral tailoring, development of individual cues and reminders) when the Persons Served is in agreement.

* Accompany Persons Served to medical care appointments when specialized medical input will likely be imparted that requires a more sophisticated medical interpretation.

* Leadership Role

* Train, supervise, and manage PACT nurses regarding medication and nursing related functions to ensure an organized and operational medication system and to ensure health needs of Persons Served are met.

* Provide back-up on-call coverage in accordance with PACT's On-Call Policy & Procedures.

* Facilitate Daily Organizational Meeting in the absence of the Team Leader and Clinician - Lead.

Team Role:

* Serve as Primary Care Manager for assigned Persons Served by coordinating and monitoring the activities of the Individual Treatment Team (ITT), by assuming responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in conjunction with the Person Served and the ITT.

* Conduct, or contribute to, the comprehensive assessment of Persons Served.

* Provide treatment and rehabilitation services to all persons served by the team including skills training and support in all areas of functioning including: symptom management, coping skills, substance abuse, vocational and educational, housing, activities of daily living, benefits counseling, money management, public transportation, appointment attendance, social and recreational, etc.

* Collaborate with natural supports and extended support networks as requested by Persons Served.

* Participate in and contribute to daily organizational meetings and treatment planning meetings.

* Contribute to the overall functioning of the PACT team by sharing in the administrative responsibilities of shift management, weekend coverage, and on-call coverage on a rotating basis as assigned.

* Provide crisis assessment, prevention, and needed intervention during the work day and while on-call on nights and weekends as scheduled.

* Complete all required documentation including ACAs, IAPs, service notes, incident reports, and outcomes reporting.

Requirements for the position:

* Massachusetts Licensed Registered Nurse

* Associate, Bachelor, or Master degree in nursing required

* Demonstrated expertise in managing complex medication systems

* Demonstrated skills in providing supervision and management of nurses

* At least one year experience working with individuals diagnosed with severe and persistent mental health issues required

* Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.

* Excellent written and oral communications skills.

* High degree of personal organization, attention to detail, and time management skills.

* Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.

* Ability to climb stairs, carry up to 40 pounds, and assist people with mobility impairments as needed.

* Use of personal cellular telephone for work communication.

* A valid driver's license and use of a personal vehicle.

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.



Monday through Friday 8 to 4 with occasional weekend shift

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

8Substance Abuse Specialist - PAC
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

After the first 6 months, receive a bonus of $2,000

After the first 12 months, receive a bonus of $2,000

*

Salary: $52,000 - $55,000 $4,000 sign on bonus





* PACT operates on the Assertive Community Treatment model and is a multidisciplinary team comprised of a psychiatrist, nurses, clinicians, and specialists able to support people in mental health recovery in finding housing, dealing with addictions, and re-joining the work force or educational program of their choice.

* Clients served are seen in their homes and other community settings.

* The Substance Abuse Specialist is responsible for maintaining a caseload, as well as working individually and in a weekly group with clients with substance abuse issues.

* Master's degree preferred or applicable license / certificate.

* Substance Abuse experience; previous experience working with individuals diagnosed with severe and persistent mental illness.

* An acceptable CORI and own a car

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.




Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

9Unit Supervisor-Food Service and
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Schedule: 40 hours: Monday-Friday with some evening and weekend availability

Salary:$45,760

Responsibilities:

* Work with assigned members on goal planning including completing Action Plans, Service Notes, and other documentation as required by the program and the Department of Mental health

* Review assigned members' records as needed, minimally once per year

* Enter data and review progress in accordance with outcome reporting requirements and quarterly audits

* Assist in orienting new members to the program as assigned by the Intake Coordinator

* Complete daily billing tracking sheet and other reporting logs as needed

* Provide vocational support and career counseling

* Assumes primary responsibility for and oversight of Food Services and Social Activities Unit.

* Works side by side with members in the Food Services and Social Activities Unit.

* Trains club members in the proper use of kitchen equipment.

* Monitors compliance with all safety and sanitary regulations as specified by the City of Boston Inspection Services and the Commonwealth of Massachusetts.

* Monitors condition of kitchen equipment Assume primary responsibility for compiling monthly activity schedules.

* Monitors food budget and group activities budget.

* Maintains contact with members' providers Represents Center Club at official meetings with funders and other providers.

* Provides supportive and crisis counseling.

* Facilitates social activities and discussion groups and outings.

* Provides outreach services to club members.

* Assist with maintenance of physical plant.

* Drives agency van

Qualifications:

* Bachelor's degree, preferably in human services.

* At least three years experience working in a psychosocial rehabilitation program, preferably a Fountain House Model Clubhouse.

* At least two years supervisory experience.

* Ability to relate to individuals who possess a wide range of abilities and skills.

* Ability to work effectively and collaboratively with a culturally diverse population of members, other providers, family, and community partners.

* Ability to work collaboratively as a member of a multidisciplinary and cross-functional team.

* Time management skills and ability to meet deadlines.

* Conflict resolution or mediation skills.

* Flexibility in responding to needs or program and members.

* Ability to relate to individuals who possess a wide range of abilities and skills.

* Ability to relate to groups of various sizes, ability to relate to a diverse membership in a manner that respects individual's human dignity.

* Excellent communications skills - both verbal & written.

* Ability to juggle multiple priorities.

* Good judgement.

* Computer skills.

* Have a valid driver's license with a safe driving record.

* Ability to satisfactorily complete a writing sample.

* An acceptable CORI and drug test results.

* Driving License Required? Yes

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
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Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

10Nurse - MAP Administrator - Trai
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

3k for RNs

After the first 6 months, receive a bonus of $1,500

After the first 6 months, receive a bonus of $1,500

* Provides for ongoing Medication Administration Program (MAP) training that prepares employees for MAP certification exam and medication related work duties.

* Provides re-certification classes and evaluation for staff Schedules MAP tests and maintain test database.

* Provides individual MAP tutoring.

* Tracks staff certification status, and maintain certification database and Bay Net list.

* Provides on-call for housing sites regarding MAP operations on a rotational basis.

* Performs site assessments of MAP operations and directs staff in needed follow up activities to fulfill requisite MAP activities.

* Maintains MAP licenses for all housing sites; assists house staff in preparing for MAP, licensing, and accreditation inspections.

* Works with DMH, DPH, and American Red Cross to fulfill all MAP requirements.

* Provides CORE trainings for staff on health related topics such as health advocacy, OSHA, and universal precautions; trains medication officers for all housing sites.

* Additional responsibilities as assigned by supervisor.

* Massachusetts Licensed Registered Nurse

* Two years nursing experience.

* Experience in residential services preferred.

* Ability to travel to community programs.

* Professional writing, organizational and interpersonal skills.

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
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Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

11Director of People and Culture
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

What you will do:

The Director of People and Culture executes activities to maximize the strategic use of Human Resources and maintains functions such as employee relations, employee experience, company policies/compliance, talent acquisition, benefits and wellness to create a positive, employee-oriented and high-performance culture. This position is a hybrid on-site and remote position.

You're a Strategic Thinker. You are able to see the big picture, and understand how to strategically manage, lead, and scale the services, policies, and programs that foster engagement, innovation, and discovery at Bay Cove. You are skilled at shifting from reactive to proactive. You make decisions based on data, input and insight from the broader organization.

You're a Leader. A self-aware and open leader, you are fueled by the opportunity to develop, mentor and empower team members. You meet people where they are and proactively foster a culture that welcomes, honors, and encourages diversity of thought. You have the confidence and experience to create a vision and enable your team to execute on it.

You're a Collaborator. As someone who can influence without authority, you earn respect and build goodwill through your actions and role-modeling. You team with leaders inside and outside HR to create a sphere of influence that ensures the HR function is integrated to support Bay Cove' development in a scalable and consistent way. You are a bridge between employees and administrators.

You're a Self-Starter. You have a results orientation and act with a sense of urgency. Intellectually curious, you proactively seek out knowledge and insight that will enable you to identify root causes and speak truth to power. You drive outcomes and initiatives independently. A natural at driving momentum and outcomes, you move things forward with a sense of urgency and creativity.

Supervise:

Director of Wellness and Benefits and Recruitment Manager

What you will bring:

* Bachelor's degree

* A minimum 4 years of HR progressive experience

* Experience as a strategic business partner with credibility as a trusted advisor and confidant to people leaders on business issues and business strategy with the ability to link human resources as a driver and influencer of business performance.

* Comprehensive HR experience, including a complete understanding of and hands on exposure to the full mix of HR functions, including employee relations.

* Strong project management skills with ability to manage short term deliverables concurrent with longer-term strategic milestones.

* Strong consultative style with proven experience supporting employees.

* Strong communication, collaboration and influencing skills;

* Excellent writing and editing skills.

* Experience with HRIS such as Ceridian, Kronos, or ADP.

* Self-motivated.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
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Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

12Director of People and Belonging
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Job Summary:

At Bay Cove, we believe that we're a career destination where everyone, especially women and non-binary people of all backgrounds and underrepresented people of color, can do the very best work of their careers. Our employees are our most important resource and we believe that an inclusive company culture drives stronger results.



This is an exempt position.

Supervisory Responsibilities:

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HR People Manager and Operations



Values We Need in Our Candidate:

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Integrity - Being Honest and Trustworthy



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Compassion - Extending Empathy and Understanding to Others



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Hope - Believing in the Strength of the Human Spirit and Heart, to Emerge and Thrive in the Face of Challenge



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Diversity - Promoting a Vison of Community Comprised of Wide-Ranging Assets



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Respect - Treating All Individuals with Dignity and Without Judgement



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Community - Recognizing and Reinforcing the Importance of Our World as Being Comprised of People of Differing Strengths and Perspectives





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Justice - Promoting Social and Economic Equity and Fairness



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Quality - Striving for Excellence in Every Aspect of Our Work



You're excited about this opportunity because you will…

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Manage the implementation of the agency strategic Diversity, Equity, and Inclusion (DEI) plan.



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Manages the Affirmative Action (AA) plan, including developing and managing affirmative action/equal opportunity programs, preparing quarterly and annual affirmative action reports.



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Reviews HR policies, practices, and programs, including those related to recruitment, hiring, onboarding, coaching, mentoring, performance management, retention to ensure equity.



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Ensures that complaints of sexual harassment/discrimination are investigated in a timely manner



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Provides guidance and direction to departmental managers and supervisors



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Facilitates and designs DEI trainings and partners with HR and the DEI Steering Committee for future/ongoing learning needs.



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Coordinates the collection and analysis of quantitative and qualitative data to inform DEI efforts



We're excited about you because you will have…

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At least four (4) years' progressively responsible experience in Diversity, Equity and Inclusion programs and strategies.



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Comprehensive knowledge of the history of racism in the U.S and its ongoing legacy.



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Demonstrated experience in advancing racial equity in an organization.



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Extensive working knowledge of all federal and state employment laws, including EEO/AA laws, regulations, and policies.



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Outstanding interpersonal skills and the ability to build relationships with staff and external partners.



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BA required, with a preference on DEI certifications



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Exceptional writing skills, with an ability to draft clear, accurate and thorough report writing.



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Understanding and experience using standard methodology for interviews, findings, conclusions, and recommendations.



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Proven record of success in project management, with a particular focus on establishment of quality standards, results tracking, and evaluating outcomes.



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Visionary leadership to capitalize on opportunities, identify challenges, and develop the resources to meet those challenges.



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Excellent interpersonal skills; proficiency in Microsoft Office including Excel and Word.



Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
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Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

13HRIS Administrator
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

The HRIS Administrator will be responsible for working with agency subject matter experts on all Human Services Information System (HRIS) initiatives - including planning, coordination, implementation and optimization - while providing guidance and expertise in all system and process areas. The HRIS Administrator will also be responsible for ongoing maintenance of the HRIS system, and will continually identify creative solutions and opportunities for improvement, to ensure exceptional functionality. [This is an exempt position.]

Essential Functions of position:

* Oversee and maintain optimal functionality of the organization's HRIS system.

* Provide technical support, troubleshooting, and guidance to other staff managing the HRIS

* Collaborate with executive leadership, HR staff and other decision makers to identify needed improvements and enhancements to existing information services and databases, and implement appropriate solutions.

* Partner with HR leaders to standardize process and procedures so as to optimize efficiencies across multiple platforms

* Partner with HR leaders on the HRIS strategy, as well as facilitate HRIS project committees to enhance configuration and functionality

* Design with the team, HR technology enhancements and best practices for HRIS on the current platform as well as cloud based systems

* Work closely with vendor counterparts to oversee the implementation of time sensitive break/fix issues and the successful release of system enhancements and upgrades to products

* Work closely with business partners to ensure data integrity by improving administrative service tasks, reducing redundancies and maximizing efficiencies.

* Serve as lead representative and liaison between HR, IT, external vendors, and other stakeholders for HR database design and implementation projects

* Provide HRIS maintenance and support. Assist with the execution of system changes (updates, integrations, new configurations) and participate in system testing.

* Assist in broadening internal knowledge of Dayforce through hands-on training to multiple support teams.

* Troubleshoot other system issues and strategic initiatives as requested by the SVP of Operations

Education and Experience:

* Bachelor's degree required

* A minimum of 3 years leading Human Resources Information Systems (HRIS).

* Experience with Ceridian/Dayforce preferred

* Extensive knowledge of current best practices in customer service

* Familiarity with human resource policies and procedures to ensure the System meets organizational needs and goals

* Strong technology expertise and advanced analytical skills; ability to lead, develop, conduct, test and document the operation of an HRIS.

* Knowledge and understanding of the complexities of system integration and change management in order to maintain the viability and credibility of an HRIS.

Other Qualifications:

* Excellent leadership and motivational skills

* Exceptional presentation skills, excellent verbal and communication skills, and ability to motivate team members.

* Ability to build relationships and collaborate as a team player across a wide and diverse client base, including building strong relationships companywide

* Ability to function as an effective change agent.

* Ability to negotiate and resolve differences.

* Strong interpersonal skills necessary to engage effectively at all levels for effecting timely progress.

* Innovative problem solver with excellent critical thinking skills.

* Exemplary leadership and stakeholder management expertise

* Ability to effectively manage multiple competing priorities

* An acceptable CORI (criminal record assessment).

* A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA

14Lead Manager - IT Operations Sup
Bay Cove Human Services  
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Job Summary:

Manage the IT Operations Support group within the Information Services Department to provide and optimize IT Operations support to agency staff. In collaboration with the Senior System Administrator, assist the Director of IT Operations in the management and operations of the IT Operations group. This is an exempt position.

Essential Functions of Position:

*

Plan and manage the activities of the IT Operations Support group. Oversee the management of service desk requests for the IT Operations Support team to assist with allocation of team resources, resolution of escalated issues, and timely completion of outstanding requests.



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Supervise and support staff through weekly supervision, direct observation and periodic written evaluations. Provide staff training and identify needs for further training.



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Prioritize, schedule, and manage implementation of the support aspects of complex tasks and projects. Assist the Director of IT Operations by coordinating the participation of supervised staff in planning and implementing large-scale projects.



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Manage and participate in the development and implementation of repairs, upgrades, and changes to the IT operations infrastructure. Oversee the management of recurring base maintenance processes (for example, preparing computers, creating and deactivating user accounts).



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Analyze and optimize processes to eliminate waste in support end-to-end.



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Research and test new technologies and processes to improve service delivery.



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Oversee the management of the inventory of the agency's equipment including computers, monitors, printers, phones, and other peripherals. Oversee the analysis and control of equipment in use, in storage, and pending removal.



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Oversee the procurement of equipment and software used by all agency staff, including selecting and ordering products. Engage with vendors to identify new products and resolve procurement problems.



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Process payment of IT expenses for annual renewals of services and procurement of equipment. Coordinate payment of IT expenses for monthly services such as telecommunications and leased copiers. Engage with vendors to resolve billing problems.



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Manage creation and distribution of regular reports about performance of the team with service desks requests, updating and patching of computers, and replacement of old equipment such as computers and printers.



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Manage communications to the agency regarding service-impacting maintenance and outages.



Requirements for the position:

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Five years post-secondary relevant educational and/or work experience.



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Five years' experience managing a team who provided technical and customer support for IT equipment and services.



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Experience supporting Windows computers and a Microsoft WAN/LAN network environment.



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Experience supporting Internet and voice communications.



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Experience leading and managing projects for IT support.



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Experience with a service desk solution and utilizing metrics for improvement.



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Valid Massachusetts Driver's license.



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A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.



Personal Characteristics:

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Ability to manage a team and direct, guide, and discipline direct reports.



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Ability to work independently and within an interdepartmental and multidisciplinary team.



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Ability to diagnose and resolve complex problems.



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Strong customer service skills and ability to build rapport with end users.



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Ability to take direction and support the goals of the director, team, and department.



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Ability to organize, prioritize, and set and meet deadlines.



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Strong verbal and written communication skills.



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Sensitivity to the needs of adults with mental illness, substance abuse and/or developmental disabilities and their families.



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Commitment to improving the quality of services available to people with disabilities



Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.
  Read More
Posted on: 12/21/2021
Published by:  BostonJobs
Location:  Boston, MA


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